Privacy Policy
Privacy
We respect your privacy and are committed to protecting your personal information.
When you place an order or contact us, we may collect information including:
- Name
- Shipping address
- Email address
- Phone number
- Order details
This information is used for:
- Processing orders
- Customer support
- Shipping and delivery
- Store communication
Payment Security
Payments are securely processed through Shopify and supported payment providers. We do not store your full payment details.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send promotional emails and updates. You may unsubscribe at any time.
Third-Party Services
We may use trusted third-party services including:
- Shopify
- Payment providers
- Shipping couriers
- Analytics services
These services may process limited customer information necessary to operate our store.
Terms of Service
General
By using this website, you agree to these Terms of Service and all applicable policies referenced on this site.
Product Information
We aim to ensure product descriptions, images and pricing are accurate. However:
- Colours may vary slightly from images shown
- Packaging may vary
- Product details may change without notice
Random Products
Blind boxes, capsule toys and random-style products are sold as surprise items.
Specific styles or characters cannot be guaranteed unless clearly stated.
Duplicate items may occur.
Order Acceptance
We reserve the right to:
- Refuse orders
- Cancel orders
- Limit quantities purchased
at our discretion.
Intellectual Property
All website content including images, logos and text remains the property of Kenisy unless otherwise stated.
Limitation of Liability
Kenisy shall not be liable for indirect, incidental or consequential damages resulting from the use of products or this website.
Australian Consumer Law
Nothing in these terms excludes rights provided under Australian Consumer Law.