Store Policy
Customer Care
We want your shopping experience to be smooth and enjoyable.
Our customer service team is available to assist with:
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Order questions
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Shipping updates
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Product information
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Warranty concerns (for vending machines)
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Bulk order enquiries
Contact us anytime at:
Email: info@kenisystore.com.au
Phone: +61 493 215 831
You will receive a reply within 1–2 business days.
Privacy & Safety
We take your privacy seriously.
Your Data
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We only collect information required to process and deliver your order.
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Your details will never be sold, traded, or shared with third parties except for delivery partners (e.g., Australia Post).
Payments
All transactions are processed through secure, encrypted payment gateways.
We do not store your credit card details.
Toy Safety
All products follow Australian / EU safety standards where applicable.
Small parts may pose choking hazards; customer supervision is recommended.
Wholesale Inquiries
Kenisy supplies capsule toys, vending machines and novelty items to:
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Retail stores
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Event companies
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Market stall owners
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Schools & fundraising groups
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Party suppliers
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Shopping centres & arcades
For wholesale pricing or bulk orders:
📧 info@kenisystore.com.au
(Or use our Contact Form and select Wholesale Inquiry)
Payment Methods
- Credit / Debit Cards
- Visa / Mastercard / AMEX
- Bank Transfer
- Offline Payments
All payments are encrypted and processed through trusted providers.